Ideal for organizations managing diverse call types or departments that require scenario-based handling.

Everything in PROFESSIONAL plus:

• Advanced multi-scenario call routing (sales, support, billing, etc.)
• Scenario-based response scripting (custom instructions for each type)
• Department or location-specific greeting & escalation paths
• Priority agent tuning for your industry (legal, healthcare, real estate)
• Dedicated performance reviews & prompt optimization sessions

💡 Additional $0.17 avg cost/min for third-party services (varies by usage).